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Frequently Asked Questions

QUESTION

RESPONSE

 

 

 

How do I get copies of my lab results for my own records?

 

Complete the Request to Access Health Information form.

 

 

 

When I complete a Request to Access Health Information form, how will I get my results?

 

Depending on the type of records copies of your results will be sent by mail or you will be contacted to come to CLS with picture ID to pick-up your records.

 

 

 

What should I do if I cannot afford the $25 administrative fee required to make an Access Request?

  Call the CLS Client Interface Team at 403-770-3959.
     

How can I obtain specific lab test results that my physician has asked me to monitor?

 

Call the CLS Laboratory Information Centre at 403.770.3600.

 

 

 

How do I get a copy of my lab results for an appointment with another physician?

 

Call the CLS Laboratory Information Centre at 403.770.3600; they can assist you by sending a copy of the results directly to the physician.

 

 

 

I am receiving health services out of country or out of province, how do I get a copy of my lab results to take with me to my appointment?

 

Call the CLS Client Interface Team at 403-770-3959.

 

 

 

How do I get copies of all my lab results sent to a new physician?

 

There may be additional costs for a complete records search.  It is preferable for the consulting physician to contact CLS directly at 403.770.3600 to confirm which records are required.

 

 

 

How do I get copies of my lab results sent to my Naturopath?

 

CLS will provide Naturopathic Doctors (ND/NMD) with copies of laboratory reports when they are requested as a copy to health care provider on the requisition AND if the Naturopathic Doctor has also contacted the Laboratory Information Centre (phone 403-770-3600) for a copy of the report.