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Client Services Information

1.  Calgary Laboratory Services (CLS) Contact Information

2.  New client setup, additional location setup or move to a new location

3.  Ordering Laboratory Supplies

4.  Completing laboratory requisitions, specimen labeling and packaging

  • Test Request Forms/Requisitions
  • Requisition Completion Aides
  • Acceptance Criteria for Specimens and Test Requests
  • Anatomic Pathology Specimen/Requisition Acceptance
  • Microbiology Specimen Collection Containers and Specimen Acceptance
  • Specimen Identification (Labeling)
  • Specimen Packaging Instructions OP7011A
  • Specimen Transportation

5.  Electronic Report Delivery

  • Access to electronic result reporting is available through the AHS Help Desk at 403-310-3111.
  • Electronic Report Delivery Issue Reporting

6.  Delivery of reports during a Health Care Provider absence

7.  Health Care Provider Practice or Location Closure 

8.  Request a copy to additional health care providers or clinics

  • Include first name, last name, health care provider number and location/office address for report delivery.
  • CLS will provide Naturopathic Doctors (ND/NMD) with copies of laboratory reports when they are requested as a copy to health care provider on the requisition AND if the Naturopathic Doctor has also contacted the Laboratory Information Centre (phone 403-770-3600) for a copy of the report.