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19-EOI-044  |  MLA I Casual Accession PLC - Open to Internal and External Candidates


EOI No.:19-EOI-044
Position: Medical Laboratory Assistant I
Position Code: 0170-321211
Status: Casual 
Duration: Casual
Rate Scale (hour): $22.03 to $28.41
Location: Peter Lougheed Centre (PLC) including Sunridge Mall collection site 
Bargaining Unit:  CLS-HSAA Technical
Department: Accession
Schedule*: As operationally required 
Date Posted: August 14, 2019
Closing Date: August 19, 2019

*Days, hours, location, and shifts are subject to change due to operational needs

• The criteria established in Article 12.7.1 and 12.7.2 of the Collective Agreement will be applied when considering applications for this competition.

Position Summary
Reporting to the Supervisor or Manager, this position is responsible for performing a variety of duties including, but not limited to collections and/or specimen processing, quality management, troubleshooting, and general support.

Key Responsibilities
• Collects and processes a variety of specimens in accordance with laboratory policies and procedures, as appropriate to their scope of work. This may include, but is not limited to:
        •Performs blood collections on adult, pediatric and neonate patients
        •Handles, stores, transports and disposes of biological and other hazardous materials according to guidelines; records information as required
        •Verifies and enters patient and specimen information into the Laboratory Information System and/or log sheets.
        •Performs limited testing procedures
        •Appropriately prioritizes the collection, processing and testing of specimens.
• Operates, maintains, and performs troubleshooting on a variety of laboratory instruments and equipment.
• Performs quality control and quality assurance activities, calibrates instruments and maintains records as appropriate to their scope of work.
• Follows safety procedures and policies, uses personal protective equipment appropriately, and identifies/reports unsafe conditions. Maintains a clean, safe and organized work area.
• Recognizes and assesses unusual or abnormal findings. Escalates problems, issues, and occurrences as required and documents appropriately.
• Identifies opportunities for safer practices and workflow improvement, and applies process improvement principles to support and make changes.
• Participates in the administration, maintenance and reconciliation of departmental schedules; assists with payroll and staff scheduling.
• Delivers customer focused service and provides reception, answers inquiries, and responds to requests for information for patients and other health care providers. Escalates requests or inquiries as required.
• Performs administrative duties such as filing, faxing, reports distribution, and archiving when required.
• Documents and participates in the training and orientation of students and staff.
• Monitors, orders, rotates, distributes and stores supplies as applicable.
• Performs other related duties as assigned.
• Accepts the professional and ethical responsibility to protect privacy, use confidential information appropriately, and maintain the confidentiality and security of all information related to patients, staff and the business of APL.

Key Competencies
• Demonstrates effective verbal and written communication skills.
• Demonstrates a high standard of customer service by assessing and meeting the needs of internal and external stakeholders.
• Maintains a professional image and positive attitude while promoting an inclusive, positive, and respectful work environment at all times.
• Ability to build positive working relationships and work effectively and collaboratively in a team environment.
• Demonstrates personal leadership through change and promotes change initiatives.
• Ability to meet deadlines and benchmarks while consistently displaying a high level of attention to detail.
• Ability to identify problems, apply sound judgement, and proactively takes the initiative to address issues.
• Displays accountability for actions and learns from mistakes.
• Follows established policies and procedures to ensure the privacy and safety of customers, co-workers, and self.
• Demonstrates behaviours consistent with the APL Respectful Workplace policy.

Position Requirements
• Medical Laboratory Assistant certificate or Medical Laboratory Technologist diploma from an educational institute within Canada satisfactory to APL or MLA certification through CSMLS.
• Proficiency in data entry.
• Competency in phlebotomy. May be required to pass a phlebotomy skills challenge to the satisfaction of APL.
• Any Canadian equivalency to English 30 or 33 or CLBA score of Benchmark 8 completed within the last six months.
• Criminal Record Check, including a Vulnerable Sector Search, satisfactory to APL valid within the last three months.

Position Assets
• MLA RRL Accession experience with hospital information system. Experience within last year preferred.
• Phlebotomy experience in a hospital. Experience within the last three years preferred. (Non-ACH RRL)
• Phlebotomy experience in a Children’s hospital. Experience within the last three years preferred. (ACH RRL only)
• Experience in neonatal skin puncture.
• Experience in pediatric and/or neonatal venipuncture. (ACH, PLC and SHC only)
• Working knowledge of Microsoft Office Suite programs and Outlook Web Access
• Courses or certificates in personal leadership development.
• Courses or training in process improvement or change management.

Physical Effort
• The job is frequently expected to lift, carry, push or pull objects weighing more than 20 lbs.
• Physical effort requiring manual dexterity is constantly required.
• Prolonged standing or walking, and bending is required.
• Physical work pace and/or exertion requires somewhat rapid movement and brings on a moderate amount of physical fatigue.”

Physical Environment
• There is necessarily poor room lighting that leads to eyestrain.
• There is necessary exposure to dangerous chemicals, biohazards, disease, carcinogens or radioactivity (even though protective clothing is worn).

Mental Stress
• The work has high volume associated with it, and priorities that are constantly changing.
• There are high volumes of work where detailed accuracy is extremely important.
• The job is assigned to rotating shift work.
• The job has minimal to no control over workflow or service demands.
• There is continual exposure to disruptive noise.
• There is continual exposure to interruptions.

**If you are a current APL employee, click the “Internal Applicants - Apply Now” button below.**

External applicants, please forward your resume and cover letter, specifying EOI number, to the Human Resources Department at The resume and cover letter must be sent as attachments as information contained in the body of the email will not be forwarded to the hiring supervisor.

Applications must be submitted no later than 4pm on the closing date.

Questions regarding the above expression should be directed to (this email address is for questions only - applications received at this address will not be considered - please see above for application submission instructions).